Making Waves Boatel was honoured to be the recipient of Recognition of Excellence from HotelsCombined. With a 9.8 out of 10, this ranking places the Boatel among the top 3% of accommodations worldwide for Customer Satisfaction.
HotelsCombined is an Australian based hotel meta-search company does extensive surveys of different types of accommodations by gathering data from millions of guest reviews from all major booking website and social media worldwide, and translating them to an official Recognition of Excellence award to the best properties.
“Making Waves Boatel received 179 reviews for an impressive rating of 9.8 out of 10, for the best accommodations in Canada and ranking in the top 3% accommodations in the world based on customer satisfaction.”
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
• At the time of judging, a winner is rated 8.0/10 or over with a minimum of 75 customer reviews certified by HotelsCombined
• No major customer service problems, nor recurring or unresolved issues
• Consideration is taken in the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance
• High satisfaction rating among guests and travel industry experts
“We are thrilled to be working with the best hotels in Canada and Making Waves Boatel is certainly among them” said Alberto Castellucchio, market manager of HotelsCombined Canada. “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”